As a National Metrology Institute, INRiM provides a wide range of calibration and measurement services in the different areas of metrology. These services ensure traceability to SI (International System of Units), according to the ILAC-P10 criteria "ILAC Policy on the Traceability of Measurement Results", with over 400 Capacity of Calibration and Measurement (CMCs) that support more than 300 calibration services of standards used in mechanics, thermodynamics, time and frequency, electricity, photometry, acoustics and chemistry.
INRiM is a signatory to the Mutual Recognition Arrangement (MRA) promoted by the Comité International des Poids et Measures (CIPM) concerning the mutual recognition of the national measurement standards and the calibration and measurement certificates issued by the National Metrology Institutes (NMIs) of the countries that signed this agreement.
The INRiM CMCs included in the CIPM MRA agreement are published on the database KCDB of the BIPM ( https://www.bipm.org/kcdb/). Moreover, calibration and measurement certificates issued by INRiM within the mutually recognized CMCs are marked with the CIPM MRA logo on the first page and the MRA note.
To improve resource management, ensure a more organized service, and offer customers calibrations according to international standards at lower cost, INRiM periodically organizes calibration campaigns to maintain a competitive, high-quality service.
For technical information on specific calibration and measurement services and requests for quotations, it is possible to write directly to the contact person indicated in the catalogue.
Declaration of the Quality Management System, the functions of INRiM as a Primary Metrology Institute in Italy, and the traceability of the SI Units dissemination activities
INRiM performs tests on electrical equipment such as switches and electrical panels, bar systems, insulators, disconnectors and fuses, contactors, measuring transformers, and similar devices.
INRiM is also recognised as a testing laboratory from the Association for the Certification of Electrical Appliances (ACAE, member of LOVAG - Low Voltage Agreement Group), issuing LOVAG ACAE test reports for permeformed tests.
For all information and requests of quotation: laboratorio.atfc@inrim.it
Interlaboratory Comparisons (ILCs) are widely used tools to test the proficiency of a calibration laboratory either accredited or not yet accredited in the relevant measurement field. They are an important element for monitoring the quality of a calibration result according to to the ISO / IEC 17025, and an effective tool to assess the technical competence of a participant laboratory often finalised to obtain a formal accreditation of its calibration services.
INRiM, as a National Metrology Institute, is recognized by ACCREDIA-DT as proficiency testing provider (ILC) for the metrology areas where carried out its activity. INRiM organize periodical interlaboratory comparison based on the customer requests on the fields of acoustic, termometry, mass and related quantities, electricity and magnetism.
ILC includes an initial calibration of a travelling standard by a Reference laboratory having CMCs appropriate to the comparison (such as INRiM) and the circulation of the standard among the participating calibration laboratories. The calibration results of the Reference laboratory and the participating laboratories are compared by means of statistical methods, such as those listed in Annex B of ISO / IEC 17043 (e.g., normalised error En).
For information on Interlaboratory Comparisons (ILCs) : ilc@inrim.it
It is possible to submit a complaint to INRiM by filling out the form below and sending it to qualita@inrim.it.
Complaints submitted in a civil and constructive manner, not anonymously, relevant and not futile, which do not conflict with applicable rules and/or technical standards and/or INRiM procedures or regulations, are accepted.
Complaints received from subjects who are insolvent with respect to INRiM, or who prove to be unfounded, unrecoverable, or inadmissible are not admissible. The Quality Management System of INRiM responds to each complaint received by communicating the opening of the complaint indicating its assigned code and the proposed treatment, or the closure of the complaint due to inadmissibility.
The resolution time for complaints is normally no longer than 30 working days. If the action to be taken requires more time, e.g. due to the complexity of the case, the complainant is informed.
In conclusion, the complainant is informed that the established remedial actions have been completed. Complaints are considered resolved when the resolutive actions are accepted, formally or in fact, by the complainant.